Free US Shipping on Every Order ●90-Day Money-Back Guarantee ●Summer Sale — Up to 61% Off ●Estimated Delivery: 7–15 Business Days ●Secure Checkout — Stripe · PayPal · Afterpay ●Free US Shipping on Every Order ●90-Day Money-Back Guarantee ●Summer Sale — Up to 61% Off ●Estimated Delivery: 7–15 Business Days ●Secure Checkout — Stripe · PayPal · Afterpay ●
Everything you need to know about our products, shipping, and guarantee.
Ordering & Payment
We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, Afterpay, and Klarna. All payments are processed securely through Stripe — your card details never touch our servers.
Yes. Afterpay and Klarna are available at checkout, allowing you to split your purchase into 4 interest-free payments. These options appear automatically at checkout if your order qualifies.
Yes. All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor trusted by millions of businesses worldwide. Your payment data is encrypted and never stored on our servers.
Yes. You'll receive an automatic email confirmation from Stripe immediately after purchase, containing your order summary and receipt. A second email with your tracking number will follow once your order has shipped.
Shipping & Delivery
Estimated delivery is 7–15 business days for US orders and most international destinations. Most orders arrive within 10–12 business days. Tracking information will be emailed to you once your order ships.
Yes — free shipping on every order, no minimum spend required. Expedited shipping options are available at checkout if you need your order sooner.
Yes. We ship to most countries worldwide. Delivery times may vary by destination. Please note that international orders may be subject to local customs duties or import taxes, which are the responsibility of the customer.
Yes. You'll receive a tracking number by email once your order has shipped. You can use this number to track your package on the carrier's website. If you haven't received a tracking email within 3 business days of ordering, please contact us at support@fetchbeauty.com.
Products & Results
Most customers report visible changes within 2–4 weeks of consistent use (3 sessions per week). Results vary by individual depending on factors such as starting point, consistency of use, diet, and lifestyle. We recommend tracking your progress with weekly photos.
Yes, our devices are designed for safe home use and include full usage guides. However, they are not suitable for use if you are pregnant, have a pacemaker, active cancer, metal implants, or open wounds in the treatment area. Always consult a healthcare professional before use if you have any medical conditions.
Every device ships with: the main device unit, all treatment heads/accessories listed in the product description, a printed user manual with full protocol guide, US power adapter, and a 2-year manufacturer warranty card.
For cavitation and RF treatments, we recommend using an ultrasonic conduction gel (available at most pharmacies or online). This helps the device glide smoothly and improves conductivity. The manual included with your device has full instructions.
Returns & Guarantee
Simple: if you're not satisfied for any reason within 90 days of your purchase, contact us at support@fetchbeauty.com and we'll issue a full refund. No need to explain why. No restocking fees. We stand behind everything we sell.
Email us at support@fetchbeauty.com with your order number and we'll guide you through the return process. Once your return is received and inspected, your refund will be processed within 5–7 business days back to your original payment method.
Please email support@fetchbeauty.com with your order number and a photo of the damage within 7 days of delivery. We'll arrange a replacement or full refund immediately — no need to return the damaged item.
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Still have questions?
Our team is available 7 days a week and usually responds within a few hours.
*Results may vary by individual. These statements have not been evaluated by the Food and Drug Administration. Our devices are not intended to diagnose, treat, cure, or prevent any disease. Customer testimonials reflect individual experiences and are not a guarantee of results. Always consult a qualified healthcare professional before starting any new wellness or beauty regimen. Estimated delivery times are 7–15 business days and may vary based on location and customs processing.